포지션 상세
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. The Customer Onboarding team operates like a startup to enable creativity thought-leadership with a self-management team practice. In this role, you will be working with our most valuable new customers as they go through a sustainable onboarding period. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities.
• Deliver against assigned customer goals while prioritizing and delivering a positive onboarding experience.
• Work cross-functionally with Sales, Product, and Program teams to deliver customer handovers.
• Implement creative ways to improve customer relationships, tailor and share performance-enhancing suggestions, and promote other Google products.
• Communicate with customers via phone, chat, and email to provide strategic advice to help advertisers get the best return on their investment by working with them in a consultative role.
• 2 years of experience in advertising sales, marketing, consulting or media.
• Ability to communicate in English and Korean fluently as this is a customer-facing role that requires interactions in English and Korean with local stakeholders.
주요업무
• Manage new customer portfolios for six months to set them up for long-term success with their digital advertising journey.• Deliver against assigned customer goals while prioritizing and delivering a positive onboarding experience.
• Work cross-functionally with Sales, Product, and Program teams to deliver customer handovers.
• Implement creative ways to improve customer relationships, tailor and share performance-enhancing suggestions, and promote other Google products.
• Communicate with customers via phone, chat, and email to provide strategic advice to help advertisers get the best return on their investment by working with them in a consultative role.
자격요건
• Bachelor's degree or equivalent practical experience.• 2 years of experience in advertising sales, marketing, consulting or media.
• Ability to communicate in English and Korean fluently as this is a customer-facing role that requires interactions in English and Korean with local stakeholders.
